Services

 

Professional Services

Consumer Centric Consulting offers a broad array of management consulting services blending art and science to maximize the impact of people, process and technology in a globally integrated enterprise. The firm was founded to assist clients evolve from product-centric companies to optimized consumer-centric companies in all aspects of their business. We service a number of industry segments developing and selling consumer goods from apparel and footwear to consumer packaged goods across multiple channels of distribution including eCommerce, retail, catalog, and wholesale distribution. Our experts provide thought leadership to their client engagements in a variety of disciplines.

Strategy and Change:

  • Innovation
  • Transformation
  • Multi-channel Integration
  • Customer Experience
  • Change Management

Operations and Supply Chain:

  • Business Process Optimization
  • Product¬†Lifecycle Management (PLM)
  • Integrated Multi-Channel Retailing
  • Operational Efficiency and Excellence
  • Store Process Improvement
  • Inventory Efficiency

Technology Effectiveness:

  • Strategy Alignment
  • ¬†IT Transformation
  • Application Software Evaluation
  • IT Effectiveness
  • Project & Program Management
  • Business Intelligence (BI)
  • CRM
  • Store Systems
  • e-Commerce Solutions
  • Software Expertise: SAP, Oracle, JDA, SAS, Micros, Fujitsu, Island Pacific, IBM, MID, NCR

Optimization:

  • Inventory
  • Expense
  • Revenue
  • Markdown
  • Size and Pack
  • Asset utilization