About Us

In the twenty-first century, consumer centric companies will define themselves by the customers they serve, rather than the products they sell. Consumer Centric Consulting brings a unique perspective to consulting with partners and consultants who have in-depth hands on experience in the retail industry and extensive relationships with best-in-class companies. The partners have proven to be thought leaders in the industries they serve; publishing, speaking and delivering proven solutions and high value to their clients.


AntallBob Antall
Bob has worked for over 30 years with consumer centric companies both as a consultant and in executive management positions. He specializes in the strategic application of technology to multi-channel companies, including all aspects of the B2B and B2C Supply Chain. His clients include Polo/Ralph Lauren, Toys R Us, QVC, Target, REI and many others. Previously Bob was CEO of LakeWest Group, CIO of PVH Corporation, VP of Information Systems for Child World and a systems engineer with IBM.



Steve Biciocchi
Steve has thirty years of combined consulting and industry experience helping consumer centric firms with strategy and supply chain operations. Steve focuses on optimizing supply chain strategies, operations and systems to achieve the best combination of merchandise quality and low cost for effective, customer centric, multi-channel operation. His clients have included Michaels Stores, Toys R Us, Kroger, Dollar General, Brooks Brothers, Kohlberg Kravis Roberts and many others. Previously, Steve was Head of Retail and Consumer Goods consulting for CSC